Seconded!
Would be a good idea to check out that the Hydractive (Hydractive 2 for your car) is working properly.
If you've not already come across it, there's an excellent description of conventional and Hydractive (1, 2, 3, 3+, Activa) hydropneumatic suspension here:
http://citroen.tramontana.co.hu/en/the- ... ical-guide.
Author Gabor has also produced an extraordinarily clear and helpful set of electrical wiring diagrams for XM, now covering the various models:
viewtopic.php?f=13&t=7592&start=60#p112051
This is downloadable and printable.
With Hydractive, the softness of ride is provided solely by the centre ('hydractive') spheres, which are switched into circuit by the front and rear Electrovalves, and in doing so add sphere volume and additional gas springing to the system. In soft mode, six spheres are providing the ride: 4 x wheel (corner) and 2 x centre.
When the system automatically switches to Firm (action of body movement, steering movement, firm braking, significant use of accelerator pedal), the Electrovalves switch off, and the centre spheres are no longer hydraulically in circuit. This leaves the suspension Firm, and also reduces body roll.
If there is an electrical fault with the Electrovalves, the centre spheres will remain locked out, and ride will be constantly firm.
There are various causes for this, and we can advise on suitable system tests.
Left with only the four corner (wheel) spheres in operation, a "comfort" ride can be created by fitting "Comfort" spheres. These spheres usually operate at higher gas pressure than normal, and also have less built-in hydraulic damping. The trouble is, the controlled, stable, firm ride of the car - for demanding conditions - disappears, and this can compromise handling and safety, as well as producing a wallowy ride. With Hydractive, the four corner spheres were never designed to provide a Soft ride - unlike DS, BX and CX and other non-Hydractive models. The softness with Hydractive comes solely from the centre spheres.
Poor ride comfort is often assumed to be a fault with the corner (wheel) spheres. This is a misunderstanding, because in all likelihood, the problem is with the centre ones: either
- down on gas pressure or ruptured
- incorrect spheres (they should have no damping inserts)
- Electrovalves not operating correctly.
Although a few experiments have been done with fitting "Comfort" spheres to XM, the results have always been compromising. Putting the system into good fettle is not difficult, and is now well understood. We'd be pleased to help out, and suggest a few checks and tests.