Page 1 of 3

Anybody else .....keeps logging out

Posted: Thu Aug 25, 2022 6:00 pm
by Stickfinger
Log-on "Remember me" seems to have stopped working....

Re: Anybody else .....keeps logging out

Posted: Thu Aug 25, 2022 6:26 pm
by xantia_v6
It was happening to me for about 5 days, and sometimes it would log me out immediately. It fixed itself (for me) today.
I think it is a bug in the forum software, but very hard to track down.

You may find that you can get normal operation by opening a private or incognito window in your browser and use that for a few days until the problem magically fixes itself.

BTW, I need you address.

Re: Anybody else .....keeps logging out

Posted: Fri Aug 26, 2022 6:58 am
by Dieselman
Try clearing all cookies and browsing history.
The forum has switched to Ssl and it caused an issue as your browser history is linked to the insecure login. I was having a similar issue and couldn't log in at all.

Re: Anybody else .....keeps logging out

Posted: Thu Sep 08, 2022 6:30 am
by jamescarruthers
Me too! I thought you lot had had a vote and booted me out as I don’t have an XM anymore but still lurk like a creeper about! It’s quite interesting on a technical front and to see how some familiar faces are doing!

I just deleted the one cookie in Firefox and the forum let me back in rather than all of them on the browser.

Re: Anybody else .....keeps logging out

Posted: Sat Sep 10, 2022 11:06 am
by Dean
I have trouble logging in from my mobile, enter login details and it just resets the login screen, have to try to login several times before it will work.

Re: Anybody else .....keeps logging out

Posted: Sat Sep 10, 2022 6:09 pm
by xantia_v6
I suspect that something is not quite right with the server configuration. I have updated several phpBB forums to use SSL and never had this problem.

Re: Anybody else .....keeps logging out

Posted: Mon Sep 12, 2022 6:42 am
by Stickfinger
I have cleared cookies.....it still logs me out...#

Re: Anybody else .....keeps logging out

Posted: Tue Sep 13, 2022 2:06 am
by Jan-hendrik
Yeah, it does that :roll:

Re: Anybody else .....keeps logging out

Posted: Tue Sep 13, 2022 6:56 am
by Dieselman
Admin have been alerted.

Re: Anybody else .....keeps logging out

Posted: Tue Sep 13, 2022 12:24 pm
by Ciaran
Hi guys,

Have made another change to the Cookie settings - seemingly the domain name being explicitly set, is causing intermittent failure on some browsers.

Unfortunately this means that you may need to clear the cookies for this site once again, to be able to login.
Also - have noticed that the 'Do not track' feature on some browsers, particularly Chrome and its derivatives, can cause the cookies to be blocked entirely, (which will also result in the problem). Although this site has no advertising or tracking, it does require that single cookie to work, for login sessions.
So if you're still having problems after clearing them, try adding club-xm.co.uk to the exception list for the 'Do not track' feature in your browser.

If anyone is still running into the problem after that, I'll try and do a proper dig into it on the server over the weekend.

Cheers

Ciarán